Tenant Resources
Information You Need
Prospective Tenants
Find Your Perfect Home
If you are in the market for your perfect rental home, you have come to the right place. As a prospective tenant, we can help you through the process of finding and applying for the home of your dreams. Once you are a resident, we have a suite of tools to make your rental experience the best it can be.
Resources
Current Residents
Resources to Make Your Stay Comfortable
For our current residents we have a complete set of tools and procedures to make your stay with us more comfortable and rewarding. Use our website to submit any maintenance requests, pay your rent, or just to drop us a line. We love to hear from our residents.
Links and Resources
Let us know how we are doing!
If we have done a good job (or need to improve somewhere) let us know. You can use the link above or find us on Yelp, Facebook, or your favorite real estate site.
NEED MAINTENANCE? HERE'S HOW TO REQUEST:
Online through Property Meld
This is the fastest and preferred method.
Call 678.604.8500 x 1
Make sure you identify yourself and the property. This is best for emergency and after hour service calls needed.
Remember!
Service calls resulting from clogged plumbing, unchanged AC filters, or other tenant caused issues may result in the charge being added to your account for payment.
PAYMENT OPTIONS
Drop Off
Feel free to drop the rent money in the form of check or certified funds at the McDonough office location. If you arrive after hours or while we are in the field there is a mail slot in the front door and a drop box in the lobby. Just make sure your payment is in a labeled envelope so that we know who paid. Please no cash at the office.
e-check
It is FREE to pay online. Just login to the portal, add a payment account, connect your bank's routing and account number. You can set up auto payments or login monthly to process payment. There is a service fee to pay with a credit/debit card that you do not have to pay if you link your checking account.
Feel free to mail a payment (no cash) to our McDonough office. Remember to allow enough time for it to arrive on time. If you send it on the 31st it may not arrive by the 2nd business day of the month.
Cash
If you wish to pay with cash we utilize the RentMoney system to do so. This convenient service allows you to pay at many locations including Walmart or your local pharmacy. Contact us for a voucher and a list of nearby locations.
